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Terms and Conditions – tennesseefarmaceuticals

Terms and Conditions

Shipping and Return Policy

 Tennessee Farmaceuticals Inc. uses UPS and USPS depending on availability in your area. The timing of shipping your order depends on your choice of shipping option. Orders received before 11:00 AM Central Time Monday-Friday are processed on the same day, after 11:00 AM will be shipped the next day.   All shipped items must be evaluated for damage at time of delivery. If products are damaged, please call 615-216-4848 ext. 1 within 48 hours of receipt. Any damaged products must be returned and received by Tennessee Farmaceuticals Inc. before a replacement will be sent. We will provide a shipping label for your return. Please provide a full description of the damages to the product when you call and speak with us.     

Returns/Refunds:

All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any Tennessee Farmaceuticals products, simply return the unused portion of the product. If we receive a returned product within 30 days of original purchase date, we will issue a full refund for the product returned. Your acceptance of the terms of purchase means you agree to and understand the refund policy.  For any refunds, please allow 5-10 days for the refund to reflect on your bank or credit card statement.   Customer Service 615-216-4848 at info@tnfarmaceuticals.com. 

 

Privacy Policy

By using the tnfarmaceuticals.com website and/or our online store, you agree to be bound by and comply with this Privacy Policy and Terms of Service.

AGE RESTRICTIONS ON ACCESS AND PURCHASES

You must be at least 18 years old to access this website. If you are under 18 years old you are not permitted to use this site for any reason. You must be of legal age required by the state you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

WHAT INFORMATION DO WE GATHER

When you purchase something from our online web-based store, as part of the buying and selling process, we collect the personal information you give us. This information is your name, billing address, shipping address, and email address.  We also use website cookies, or other tools that collect information that allow us to better serve our customers.

When you visit our website, some information is automatically collected. This may include information such as the Operating System (OS), Internet Protocol (IP) address which may be used to obtain your location, access times, browser type, and language. We may collect information about how you use our website, including the elements you have interacted with, and other details about these elements.

Email marketing: By providing us with your email address, you are giving us permission to send you emails. You can unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email we may send you.

DISCLOSURE

We do not sell or distribute any data collected with the end-user use of our website. We take necessary steps to protect the data needed to properly run and operate our website.

ELECTRONIC PAYMENT PROCESSING

Payment gateways allow us to process credit card payments and this gateway complies with the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and our payment processors and service providers.

DATA SECURITY

To protect your personal information, we take reasonable precautions and follow generally accepted industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is transmitted to our server using secure socket layer (SSL) technology which employs the AES-256 encryption standard.

APPLICABLE LAWS

Our website is intended for users located in the United States only. It is up to you to determine whether accessing this website and purchasing our products are legal where you are located. You access this website and purchase our products at your own risk, and you are responsible for compliance with all applicable laws, rules, regulations.

CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you (other than that information automatically generated by your use of our website), register a complaint, or simply want more information contact our customer service team at info@tnfarmaceuticals.com or by mail at:

Tennessee Farmaceuticals Inc.

104 W. 7th. St.

Columbia, Tn. 38401

615- 216-4848 x 1